Their manual processes were being inefficient and error-vulnerable, resulting in improved expenditures and lessened consumer pleasure. The company understood that it necessary to embrace electronic transformation to remain competitive. Zoom skilled fast progress with the appearance of distant work plus the rise from the COVID-19 pandemic. This sort of https://case-study-solution02632.like-blogs.com/29181775/the-single-best-strategy-to-use-for-hbr-case-study-analysis